Current:Home > FinancePanera rolls out hand-scanning technology that has raised privacy concerns -InvestPioneer
Panera rolls out hand-scanning technology that has raised privacy concerns
View
Date:2025-04-13 17:31:20
This palm reader will not be able to tell your fortune, but it will figure out if you are part of Panera's loyalty program.
Over the next few months, the bakery-café chain will roll out scanners that can access customers' credit card and loyalty account using their palm. The biometric-gathering technology, developed by Amazon and called Amazon One, is already popular in airports, stadiums and Whole Foods Market grocery stores. Panera is expected to become the first national restaurant company to use it.
Panera Bread CEO Niren Chaudhary said in a press release last week that the contactless payment method is meant to serve as a convenience. But there has been growing concern about palm-recognition technology.
In 2021, a group of U.S. senators questioned Amazon's data collection practices and specifically whether biometric data is being used for advertising and tracking purposes.
"In contrast with biometric systems like Apple's Face ID and Touch ID or Samsung Pass, which store biometric information on a user's device, Amazon One reportedly uploads biometric information to the cloud, raising unique security risks," the senators' letter to Amazon CEO Andy Jassy said.
Earlier this month, a shopper based in New York City filed a lawsuit against Amazon claiming that the company did not properly notify customers in Amazon Go stores that their biometric information was being collected.
Panera said that the palm scanner is optional for customers, and the company itself does not store personal palm data. The food chain also stressed that any private and personal data shared with Amazon One is never stored on the device.
Customers who opt in will also be able to pay by hand-scan
Here's how it will work: After a brief palm scan, Panera customers can expect to be greeted by name and receive tailored meal recommendations based on their preferences and previous orders. They will also be able to pay by simply rescanning their palm. According to the company, guests can link their credit card to an Amazon One ID in "a minute."
"Our philosophy has been centered around leveraging best-in-class technology to create a better Panera experience," Panera's CEO, Chaudhary, said.
Panera has not specified which locations will include the gadgets, but they have already been piloted at some restaurants in St. Louis, Mo., where the chain is headquartered. Panera's loyalty program includes about 52 million members.
veryGood! (2213)
Related
- McConnell absent from Senate on Thursday as he recovers from fall in Capitol
- Biden touts economic record in Chicago speech, hoping to convince skeptical public
- Hurry to Aerie's Sale Section for $15 Bikinis, $20 Skirts, $16 Leggings & More 60% Off Deals
- See photos of recovered Titan sub debris after catastrophic implosion during Titanic voyage
- Are Instagram, Facebook and WhatsApp down? Meta says most issues resolved after outages
- Are Electric Vehicles Pushing Oil Demand Over a Cliff?
- Publishers Clearing House to pay $18.5 million settlement for deceptive sweepstakes practices
- After the Hurricane, Solar Kept Florida Homes and a City’s Traffic Lights Running
- Paula Abdul settles lawsuit with former 'So You Think You Can Dance' co
- Proof Fast & Furious's Dwayne Johnson and Vin Diesel Have Officially Ended Their Feud
Ranking
- Paula Abdul settles lawsuit with former 'So You Think You Can Dance' co
- Airline passengers are using hacker fares to get cheap tickets
- China’s Summer of Floods is a Preview of Climate Disasters to Come
- How 90 Day Fiancé's Kenny and Armando Helped Their Family Embrace Their Love Story
- What do we know about the mysterious drones reported flying over New Jersey?
- Biden says he's not big on abortion because of Catholic faith, but Roe got it right
- 7 die at Panama City Beach this month; sheriff beyond frustrated by ignored warnings
- The 26 Best Deals From the Nordstrom Half Yearly Sale: 60% Off Coach, Good American, SKIMS, and More
Recommendation
Rams vs. 49ers highlights: LA wins rainy defensive struggle in key divisional game
J. Crew's Extra 50% Off Sale Has a $228 Dress for $52 & More Jaw-Dropping Deals
Sydney Sweeney Reveals Dad and Grandpa's Reactions to Watching Her on Euphoria
Richard Allen confessed to killing Indiana girls as investigators say sharp object used in murders, documents reveal
Trump's 'stop
J. Crew's Extra 50% Off Sale Has a $228 Dress for $52 & More Jaw-Dropping Deals
Perry’s Grid Study Calls for Easing Pollution Rules on Power Plants
UN Launches Climate Financing Group to Disburse Billions to World’s Poor